Operating Advisor
Mark is an experienced industrial services sector executive with over 30 years of leadership experience. Mark has deep experience in customer acquisition and retention through direct sales, specialized product distribution, and system installation work. Mark has held senior leadership and operational positions globally at companies focused on recurring service to commercial and residential customers. Most recently, Mark was President of American Home Shield (AHS), where he grew sales from ~$700 million to $1 billion, while doubling EBITDA. Mark led the franchise business units at ServiceMaster Global Holdings (NASDAQ: SERV) from 2012 to 2016 and was a key member of the team that led SERV’s successful IPO in 2014.
Prior to AHS, Mark served as President of Automation and Controls Solutions Division, a $3.2 billion unit of United Technologies’ Climate, Controls and Security business with a global portfolio of 50 companies that design, manufacture and sell security, fire, HVAC and building automation products. Mark joined UTC through its acquisition of GE Fire and Security, where he was President of the America’s from 2008 to 2010. Prior to that, Mark was President of Tyco’s Fire and Security Services Asia division from 2001 to 2007, based in Singapore, where he led a multinational team of 11,000 employees in 12 countries. Mark began his career with ADT Security Services.
Mark currently serves on the Board of National Fire & Safety, a Highview portfolio company.
Mark earned a Bachelor of Arts, Management from Georgia State University.